By Monico D. MekanikoMAKATI CITY, METRO MANILA –Many Filipino buyers are satisfied customers when it comes to buying cars, a new study says.Customer satisfaction with new vehicle sales and delivery process has increased double digit over 2011 with delivery timing going up +33 index points and salesperson support by +27 index points, as reported by global marketing information services firm J.D. Power Asia Pacific in its 2012 Philippines Sales Satisfaction Index (SSI).Overall sales satisfaction averaged 855 in 2012, which is a 26-point improvement from 2011. ...
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